CRM Analyst
New York, New YorkAbout us
KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, LOFT, Lane Bryant, and Talbots. Individually, our brands are unique and strong. Together, we are powerful.Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.About The Role
Entry level analyst who will work within the Marketing Analytical Service (MAS) team reporting to the Manager of MAS/CRM Client analytics. This role will support the Ann Taylor and LOFT brands by providing various client and loyalty member level analytics ranging from weekly, monthly client profile reporting, segmentation pulls for promotional campaigns and their post analysis.
The impact you can have
Individual will be trained to use SAS software (Enterprise Guide) environment to execute all client level reporting and analyses.
Perform ad hoc analyses, as needed, to support marketing efforts, and to answer questions from requestors on client level data.
Develop and produce timely client reports that monitor changes in the client base. Create and execute divisional reports to be generated monthly to establish trends and identify action items.
Work with internal clients to support promotional campaigns to understand the segmentation and analytics required to test the effectiveness of each campaign.
You’ll bring to the role
This is an entry level position, relevant for recent college graduates with degrees in fields like data analytics, statistics, mathematics or 1-2 years analytical experience in a marketing, retail, or financial position.
Hands on experience with SAS a plus, or SQL, R, Python querying tools.
Strong analytical and problem-solving skills, strong grasp of statistics and mathematics, and ability to write SQL based code.
Excellent written and verbal communication with the ability to share information so that co-workers and brand counterparts can act.
BS or BA degree with business coursework in marketing and statistics is required. Master’s degree a plus.
Benefits At KnitWell Group
Merchandise discount at our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, Lane Bryant & Talbots (in store and online)
Support for your individual development plus career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities*
Medical, dental, vision insurance & 401(K) retirement*
Employee Assistance Program (EAP)
Time off – paid time off & holidays*
The target salary range for this role is: $62,400 to $70,000.
Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
This position works in a hybrid model, with 3-4 days per week worked in our NYC office.
Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.
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Location:
Times Square Tower-ANN-New York, NY 10036Position Type:
Regular/Full timeEqual Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all personnel actions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under federal, state, or local law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
We’ll send you to our application system to get started.
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