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About us

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.

Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

AP Investigations Analyst

About the role

The Asset Protection Investigations Analyst is responsible for conducting store-related investigations across all KnitWell brands. Reporting to the Manager of Store Analysis & Investigations, this role supports investigative analytics and provides actionable insights to assist field teams and their interviews. The analyst will leverage knowledge of the retail landscape to perform comprehensive risk assessments, review transactions to prevent fraud, and partner with Asset Protection leaders on in-depth investigations. This individual should be experienced in standardizing processes and comfortable analyzing complex datasets to drive informed decisions.

The impact you can have

• Support fraud investigations by gathering data, performing analytics, and preparing reports in partnership with Regional Asset Protection leaders.
• Assist in maintaining and following standardized investigation processes to ensure consistency and accuracy.
• Utilize company-provided tools and resources to identify, track, and document internal losses.
• Conduct transaction reviews and risk assessments to help minimize store-level losses.
• Prepare detailed investigative summaries and provide insights to support interviews and decision-making.
• Stay informed on retail industry trends and best practices relevant to fraud and asset protection.
• Collaborate with internal partners to ensure timely communication and responsiveness to business needs.
• Translate investigative findings into actionable recommendations for field teams and leadership.
• Contribute to continuous improvement initiatives by identifying process gaps and suggesting enhancements.
• Generate periodic and ad-hoc reports to support leadership and executive management.
• Maintain confidentiality and integrity in all investigative activities.

You’ll bring to the role

• Bachelor’s degree or equivalent experience preferred.
• Proficient in analyzing data, identifying patterns, and drawing actionable insights to enhance AP strategies.
• Familiar with Asset Protection reporting platforms for use of investigations.
• Excellent problem solving analytical and investigative skills, detail-orientation, independent thinking, and organizational skills.
• Strong verbal and written communication skills and strong interpersonal skills with the ability to clearly provide investigation reports to peers.
• 2+ years of data analytics, preferably focused on fraud risk
• Proficiency with MS Office suite (excel, word & PowerPoint a must).

Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
• Support for your individual development plus opportunities for career mobility within our family of brands.  
• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*  
• Medical, dental, vision insurance & 401(K).* 
• Employee Assistance Program (EAP).
• Time off – paid time off & holidays.*
• The target salary range for this role is: $66,300 – 70,000*

*Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

This position works remotely. Occasional travel to a company office may be required. 

Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.

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Location:

Remote Corporate Office-Talbots-Hingham, MA 02043

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.