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Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

Insurance Claim Analyst – KnitWell Group

About the role

Working as part of an integrated strategic claims oversight team, this position is responsible for administering the Company’s casualty claims processes (workers comp, general liability & auto), while assisting in the identification and assessment of related exposures/risks.

The impact you can have

• Operational effectiveness of claims process and strategy across workers comp, general liability and auto claims.
• Develop and maintain strong partnerships with peers across the organization and primary contact for internal and external contacts on all casualty claims. 
• Recommend and help to maintain day-to-day claim processes that drive Insurer/TPA performance.
• Monitors compliance with company policy regarding loss-reporting and claim handling standards and works collectively with Asset Protection to identify non-compliant reporting trends and drive improved reporting across field, DC and office locations.
• Monitors all open claims for proper reserving and adjuster performance and assist the Sr. Mgr. of Claims with achieving optimal claim service deliverables and working claims toward final resolution.
• Monitors claim frequency and/or severity within locations and communicates concerns across the Insurance, Store Facilities and Asset Protection Teams. 
• Assist Mgr of Occ Health with the tracking and documentation of disability periods associated with workers comp claims in the internal rmis system.
• Assist with tracking and documentation of information required for the Y/E Dept of Labor/Osha recordkeeping process.
• Track and document litigation data in rmis system.
• Provides back-up to Sr. Claim Manager on all claim related invoicing.
• Performs with an eye toward timeliness and sense of urgency.  Adapts well to and initiates change.

You’ll bring to the role

• Experience in the insurance industry as an adjuster or in a corporate insurance capacity a plus
• Strong written and oral communication skills necessary
• Proficient in Excel
• Knowledge of Oracle and SAP a plus
• Knowledge of insurance or workers comp terminology and concepts a plus

Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
• Support for your individual development plus opportunities for career mobility within our family of brands.  
• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*  
• Medical, dental, vision insurance & 401(K).* 
• Employee Assistance Program (EAP).
• Time off – paid time off & holidays.*
• The target salary range for this role is: $67,000 – 75,000*

*Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

This position works in a hybrid model, with required days worked in the Talbots office location in Hingham, MA as defined by business needs.

Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.

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Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.