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About us

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.

Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

International, Wholesale and Licensing Operations Manager

About the Role:

The International, Wholesale and Licensing division was established to drive enhanced value for both our enterprise as well as each individual brand in KnitWell Group’s portfolio, by expanding consumer touchpoints through countries, categories, and channels. The Operations Manager will be responsible for the KnitWell Group brands’ operational excellence with strategic international wholesale accounts. This role will also include licensing operation duties to ensure partner compliance against financial, factory, and product metrics.  This is an opportunity to join a growing team, learn about the different brands in our portfolio, and manage a diverse portfolio of projects and partners. You will work in a start-up environment while being able to access the resources and established infrastructure of a major corporation. If you have a passion for fashion, are interested in learning about our different brands, and helping us drive growth, we would love to hear from you!

The Impact You Can Have:

• Oversee and deliver daily operational and sales goals for our brands with key accounts and partners
• Ensure the sound execution of end-to-end wholesale process for international wholesale account partners
• Develop and present monthly and seasonal business performance reports, identifying growth opportunities and emerging sales trends
• Provide oversite of total order process, from intake to payment, ensuring accuracy and timeliness of payments and adherence to brand calendars
• Lead weekly cross-functional meetings with various partners acting as a project manager for new door openings, new account onboarding, or other wholesale/international priorities
• Drive communication and build relationships with internal and external partners and participate as a solution-oriented team member, contributing to a flexible, high performing team
• Work with licensees and internal teams to ensure proper financial reporting, royalty payments and compliance

You’ll Bring to the Role:

• Ability to thrive in a matrixed organization and partner with cross functional teams and leaders across multiple brands
• 3-4 years in wholesale account management, merchandising, or project management. International wholesale experience a plus
• Excellent project management, organizational and communication abilities
• Detail-oriented with excellent follow-through and prioritization skills
• Strong strategic thinking and analytical capabilities
• Strong self-management and time management skills
• Ability to work in a highly collaborative environment
• Bachelor’s degree
• Proficient in Microsoft Office applications
• Fluency in Spanish a plus
• Ability to travel domestically and internationally as needed (2-5 times/year)

Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
• Support for your individual development plus opportunities for career mobility within our family of brands.  
• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*  
• Medical, dental, vision insurance & 401(K).* 
• Employee Assistance Program (EAP).
• Time off – paid time off & holidays.*
• The target salary range for this role is: $100,000 – 120,000*

*Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

This position works on-site at least 4 days per week consistent with the needs of the business at our Talbots office location in Hingham, MA. 

Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.

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Location:

Hingham Corporate Office

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.