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About us

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.

Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

HR Generalist – Distribution Center and Contact Center

About the role

The Human Resources Generalist provides day-to-day HR support for associates and leadership within the distribution and contact center. This role is responsible for implementing HR policies, ensuring compliance, and supporting initiatives that foster a positive and productive work environment. The HR Generalist acts as a key resource for associate relations, new hire orientation, compliance-related activities, performance management, and engagement initiatives.

The impact you can have

• Manage associate relations process and maintain data dashboard for both the Distribution and Contact Centers
• Facilitate and summarize feedback from small group meetings within the Distribution Center
• Attend and participate in round table feedback meetings in the Contact Center
• Support Performance and Development processes for both Centers
• Maintain compliance with Distribution Center shift change processes
• Support leaders with policy, compliance and concerns
• Determine eligibility and execute on any bonus opportunities within both Centers
• Support team communications, including Start of Shift meetings, Town Halls, and other associate-facing communications
• Maintain i-9 compliance
• Support as liaison for work related injuries
• Provide coverage for HR Office Hours serving the Distribution Center’s non-exempt associate population, assisting with inquiries and providing appropriate guidance
• Support learning and development initiatives
• Maintain a positive, friendly, and approachable presence with Distribution Center, Contact Center and Corporate associates by actively seeking opportunities to connect
• Support HR Initiatives as assigned

You’ll bring to the role

• Bachelor’s degree in Human Resources or Business Administration or a related field preferred or equivalent experience.
• SHRM-CP (Society for Human Resource Management – Certified Professional)
• PHR (Professional in Human Resources)
• Typically, 2–5 years of HR experience
• Experience and/or exposure to multiple HR functions such as: associate relations, benefits support, performance management, corrective action & conflict resolution, compliance and policy enforcement & associate engagement
• Knowledge of employment laws and HR best practices
• Experience supporting non-exempt populations and front-line leaders is a plus
• Proficiency in HRIS systems (e.g., Workday, ADP, BambooHR) and Microsoft Office Suite
• Basic reporting (intermediate skills in Excel or HR dashboards)

Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
• Support for your individual development plus opportunities for career mobility within our family of brands.  
• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. *  
• Medical, dental, vision insurance & 401(K)* 
• Employee Assistance Program (EAP)
• Time off – paid time off & holidays*
• On-site:  This position works on-site 5 days per week consistent with the needs of the business at our Distribution Center in Etna, Ohio

*Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

Location:

Ascena Corp ETNA-ascena-Pataskala, OH 43062

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.