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Sr. Technical Lead - Store Systems

Pataskala, Ohio
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Full time Job ID R-2007208

About us

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.


Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.


About the role
Design, architect and support applications within the Stores Systems domain including Point of Sale, Promotion, Payment Solutions, and third-party integration for stores as well as related processes, enhancements, system upgrades, and projects.  This position will take the ownership of complete software lifecycle delivery including software and system architecture, technical design and development, documentation, testing and data migration solutions and deployments of business applications in your domain.

The impact you can have

  • Work closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.
  • Create solutions that are aligned with business and IT strategies and comply with the organization’s architectural standards.
  • Act as a strategic thought partner, propose alternatives/solutions in alignment with requirements/objectives/timelines and address issues facing the business.
  • Be a liaison between the business and IT technical and development teams to assist in documenting and converting business requirements into technology requirements.
  • Provide functional/technical application support for troubleshooting and resolving issues where required.
  • Provide technical leadership, guidance, and directions to team members.
  • Manage internal or 3rd party vendor technical resources in support of project or operational goals for your domain.
  • Independently drive design decisions to insure the necessary health of the overall solution. Monitor applications in your domain and proactively identify performance or operational improvements.

You’ll bring to the role

  • 10+ years of experience on designing and implementing technology solutions.
  • Experience on POS systems – preferably OrPOS, xStore, custom POS.
  • Preferred experience with METL/Symmetric.
  • Experience in retail
  • Experience of integrating payment system with POS, OMS.
  • Experience on designing master data integrations and data migrations.
  • Experience on system cutover and deployments
  • Experience on various types of integration tools and integration methods
  • Experience on implementing and integrating cloud and on-prem applications
  • Experience leading production support teams
  • Detail oriented and ability to communicate to different levels in organization
  • Ability to provide technical guidance in your domain including architecture decision, technical design and service introduction
  • Experience in leading production support teams including 3rd party vendors
  • Customer-focused mindset
  • Ability to stay self-motivated and run on your own
  • Proven ability to lead and manage a diverse team, including offshore, with strong decision-making and problem-solving skills.
  • Knowledge of managed service provider oversight

Benefits

  • You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
  • Support for your individual development plus opportunities for career mobility within our family of brands.  
  • A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*  
  • Medical, dental, vision insurance & 401(K)* 
  • Employee Assistance Program (EAP)
  • Time off – paid time off & holidays*

*Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

This position works in a hybrid model in the Pataskala, OH location.

#LI-AM1


Location:

Ascena Corp ETNA-ascena-Pataskala, OH 43062

Position Type:

Regular/Full time


Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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