Bring your
passion to a place

About us

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.

Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between). 

Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet).

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. 

About the role
The Associate Manager is responsible for executing the annual and seasonal marketing plan for the customer loyalty and credit card programs across Ann Taylor or LOFT brands. They will coordinate with internal and external partners to plan, calendarize and execute seasonal marketing campaigns, segmented digital offers, customer lifecycle triggers, loyalty and credit exclusive offers, activations, etc. The Associate Manager will manage the internal brief development, campaign set-up (i.e., coupon requests, digital marketing placement/UX) and full end-to-end execution across all customer touchpoints (email, site, SMS, paid digital, social, and direct mail), creative routing, disclosure development and legal/partner approvals. In addition, they will be responsible for post campaign reporting set-up and socialization of learnings. 

The impact you can have
•    Partner Management: Day-to-day contact for select external & cross-functional partners
•    Marketing Planning:
o    Maintain the Master Loyalty & Credit Marketing Calendar by brand. 
o    Partner with internal stakeholders across all ANN Inc brands and all customer channels to plan and execute marketing campaigns and activations.
o    Partner with bank and loyalty vendors on key deliverables.
•    Communication:
o    Schedule all routine meetings; Prepare agendas and distribute recaps.
o    Create and maintain departmental archives to house all program-related documentation, including calendars, analyses, and assets.
o    Manage the communication related to marketing activities, including updates and direction to key stakeholders in Divisional Marketing, Stores/Field, etc.
•    Collateral:
o    Prepare creative briefs. Compile production schedules for all assets.
o    Initiate the creative development process, per standard procedures per division.
o    Manage the routing process to ensure deadlines are met, secure department and bank approvals during job routing and reviews.
o    Coordinate with bank vendor regarding production, file pull, and mailing tasks.
o    Serve as the point of contact for all parties for issues related to program collateral.
•    Reporting:
o    Partner with Analytics to prepare data and distribute weekly, monthly, and quarterly reporting related to managed programs, as needed.
o    Partner with IS, Marketing CRM teams and vendors to produce ad hoc reporting, as needed.
•    Financial/Budget:
o    Maintain up-to-date tracking of actual and planned spend against budget for managed programs.
o    Enter Invoices, Purchase Requisitions, Purchase Orders and Goods Receipts, as needed.

You’ll bring to the role 
•    Bachelor’s degree, or equivalent, preferably in Marketing or a related field.
•    2-3 years’ experience in Loyalty, Credit Marketing or a comparable role.
•    Expert Excel and PowerPoint skills.
•    Experience managing both projects and processes.
•    Possess strong communication skills to partner effectively with cross-functional partners.
•    Detail oriented, with excellent follow-through skills. 
•    Strong analytical, verbal, and written communication skills.
•    Confident and comfortable interacting with associates two levels above.
•    Thrives in a fast-paced environment

Benefits at KnitWell Group

• Merchandise discount at our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, & Lane Bryant (in store and online) 

•    Support for your individual development plus career mobility within our family of brands   
•    A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities*  
•    Medical, dental, vision insurance & 401(K) retirement* 
•    Employee Assistance Program (EAP)
•    Time off – paid time off & holidays*
•    The target salary range for this role is: $70,000 - $80,000

*Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role. 

This position works in a hybrid model, with three days per week worked in the New York, NY location and two days per week worked remotely.  

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Location:

Times Square Tower-ANN-New York, NY 10036

Position Type:

Regular/Full time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.